Administrative Assistant, Behavioral Health Urgent Care

MONARCH•Raleigh, NC

About The Position

This is a PRN position for an Administrative Assistant in Behavioral Health Urgent Care. The role involves providing clerical support, maintaining records, assisting with front desk duties, and ensuring professional communication. The position offers a competitive and flexible total rewards package. Monarch is committed to providing life-changing care and fostering a positive, encouraging work environment with opportunities for professional growth.

Requirements

High School Diploma (Required)
Clerical Experience

Nice To Haves

Not Required

Responsibilities

Maintain and keep orderly and up-to-date files in relation to Behavioral Health Services such as committee minutes, actions, procedures, correspondence, personnel, payroll, program participants, finances, mailing lists, forms, agency directory, etc.
Complete reports, assessments, and paperwork as required or requested.
Ensure all records meet standards, regulations, policies and procedures.
Coordinate preparation, and/or typing, of programmatic material, reports, meeting minutes, staff evaluations, mailings, and correspondence, etc.. as required or requested.
Demonstrate knowledge of statutes, regulations and policies of governing areas in which job responsibilities are performed.
Perform a variety of routine clerical duties including but not limited to filing, copying, faxing, sorting mail and posting, etc.
Assist in front desk/medical records responsibilities: greet visitors, check people in and out for appointments, take payments, schedule appointments, pull charts, perform medical record filing, audit medical records.
Ensure professional and courteous communications via telephone, fax, face-to-face, correspondence and any other method of communication used with all people served and agency stakeholders.
Serve as support and act as informational liaison to employees, related professionals, visitors, and people served reporting the key issues to appropriate management staff.
Create files and labels. File all requested paperwork in appropriate files as assigned.
Maintain trainings as required and requested.
Demonstrate knowledge of emergency procedures and assist in crisis situations.
Demonstrate knowledge of and comply with all agency policies and procedures.
Complete all other relevant responsibilities as assigned by the supervisor.
Driving and travel may be required.