Administrative Assistant (Youth Employment Program)

POLICE ATHLETIC LEAGUE INC•New York, NY

1d•$20 - $23•Onsite

About The Position

The Police Athletic League (PAL) of New York City is seeking an Administrative Assistant to support youth employment and out-of-school-time programming and provide excellent customer service to families and youth. The role supports frontline staff, site leadership, and PAL Headquarters with back-office procedures and program quality, and is a key member of the leadership team. The position reports directly to the Deputy Director of Youth Employment. The Administrative Assistant helps maintain a safe, welcoming, inclusive, and nurturing environment that supports young people’s social, emotional, mental, and physical well-being. The role coordinates enrollment, participant records, attendance, program information, hiring compliance, and office resources, while ensuring procedures align with PAL policies, SACC regulations, agency calendars, and funding requirements. The position may respond to time-sensitive mental health needs and provide referrals to appropriate services. The role is based at the Edward Byrne Center in Queens, New York. It is full-time, 35 hours per week, Monday through Friday, with some evenings and weekends potentially required. The start date is November 2026. Compensation is $20.00–$23.00 per hour. Staff are expected to learn and apply best practices in youth development, mental health, social-emotional learning, and special-needs inclusion. Travel to PAL locations across the five boroughs may be required for professional development days.

Requirements

At least 60 credits toward a degree from an accredited college or university in administration or human resources.
At least 5 years of paid work experience in a nonprofit youth or social service agency in an administrative or managerial capacity.
Microsoft Office skills.
Strong verbal and written communication skills and the ability to work collaboratively.
Willingness to learn and grow, including learning mental health, social-emotional learning, and special-needs inclusion skills and integrating them into programming.
Ability to travel to any PAL location in the five boroughs for professional development days.
Employment is contingent upon successful completion of the agency’s lawful pre-employment checks, which may include a background check.

Nice To Haves

Familiarity with SACC regulations and DYCD funding requirements.
Bilingual ability in Spanish, French, or Chinese.
F07 or W07 fire emergency certificate.

Responsibilities

Foster social and emotional competencies and support participants’ mental and physical well-being in a safe, welcoming, inclusive, and nurturing environment.
Plan and implement an efficient enrollment process that meets PAL’s target enrollment by established deadlines.
Create and maintain participant files in alignment with SACC standards, including relevant participant information, medical needs, IEPs, support plans, and logs.
Ensure part-time staff know which students in their groups have IEPs, share support plans, and track logs.
Enter attendance accurately into PAL databases within established deadlines.
Answer questions from parents and staff.
Coordinate with the Principal, Director, Regional Director, and Headquarters to communicate important program data promptly, including calendars and registration numbers.
Ensure office procedures align with PAL’s strategic objectives, policies and procedures, programming calendar, SACC regulations, and contractual obligations to government and private funding sources.
Respond appropriately to time-sensitive mental health service needs, including suicide prevention, grief, and loss related to death or incarceration of a family member, and provide referrals to appropriate services as needed.
Collect and analyze program data and make data-driven recommendations.
Lead the compliance process for new PAL hires.
Order, secure, and manage office supplies and equipment.
Hold an F07 or W07 fire emergency certificate and work with the Director to ensure safe and secure monthly fire drills.