About The Position

SunSoftOnline is hiring Administrative Assistants for an Arizona state agency's disability services division. These are full-time positions with a pay rate of $15-16/hr W2. The role involves a variety of administrative tasks including managing the switchboard and front desk, scheduling appointments, handling inquiries, and maintaining records. An intensive internal background check is required, and the start date accounts for this process. The position is a contract role through late December, with an in-person interview required within a week of the closing date.

Requirements

  • Customer service experience (internal/external)
  • Scheduling or front-desk experience
  • Computer skills

Responsibilities

  • Manage switchboard and front-desk duties
  • Answer, direct, and transfer calls
  • Handle visitor check-in and messages
  • Maintain records
  • Schedule consultative examinations for claimants, including follow-up calls
  • Locate doctors near claimants
  • Assemble and mail exam packets
  • Fax paperwork
  • Respond to inquiries from claimants, attorneys, doctors, and hospitals on claim status
  • Mail transportation assistance such as bus passes
  • Track daily assignments in a tracking system
  • Perform case development activities requiring analysis and judgment

Benefits

  • Paid holidays
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