Administrative Assistant

Freed-Hardeman University • Henderson, TN

15d • Onsite

About The Position

Keeps official records and executes administrative policies determined by or in conjunction with other officials by performing the following duties.

Requirements

• Customer Service - Manages difficult customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.
• Ability to read, analyze, and interpret technical procedures.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Basic knowledge of Excel.
• Able to utilize google-based services such as Calendar, Forms, and Drive.

Nice To Haves

• A student enrolled in the Dual BBA/MBA program is preferred.

Responsibilities

• Screens incoming calls and correspondence and responds independently when possible.
• Arranges programs, events, or conferences by arranging for facilities and caterer, issuing information or invitations, coordinating speakers, and controlling event budget.
• Directs preparation and distribution of records such as student forms, meeting minutes, and faculty proposals.
• Assists faculty with advising, graduation checks, grading, and other duties as assigned.
• Oversees purchasing procedures within the college of business and prepares reports on outstanding expenses.
• Schedules and trains student workers to work the A/V equipment in Ayers Auditorium.
• Prepares newsletters and weekly bulletins to keep students informed about events, deadlines, and job opportunities.
• Arranges travel plans and itineraries, compiles documents for travel-related meetings.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree