Administrative Assistant

ATI Restoration, LLC • Phoenix, AZ

3h

About The Position

ATI Restoration, LLC is hiring an Administrative Assistant to support its restoration operations. The role provides administrative assistance to the Regional Manager, Office Manager, and Project Management team, and includes emergency-service dispatch, call handling, crew logistics, and support for inventory, fleet, and expense management. The Administrative Assistant also performs quality-control calls, schedules follow-up inspections, communicates with clients and internal teams, manages electronic documents, and updates job tracking.

The position suits someone familiar with 24/7 emergency services who can work with urgency in a fast-paced environment. The successful candidate will be flexible in supporting different divisions, manage their workload and deadlines independently, show initiative, communicate effectively, and ask for help when needed.

Requirements

• Proficiency in Microsoft Office, including Word and Excel.
• Bilingual ability is mandatory.
• At least 2 years of experience in an administrative support or receptionist role.
• Interpersonal skills and customer-service experience.
• Verbal and written communication skills to interact clearly with customers, vendors, and other employees.
• Organizational and time-management skills.
• Ability to work in a fast-paced environment.
• Ability to learn quickly and be comfortable with technology.
• Familiarity with 24/7 emergency services.
• Ability to work independently, take initiative, manage deadlines, and remain flexible in supporting different divisions.

Nice To Haves

• Industry, restoration, or construction experience.

Responsibilities

• Provide administrative assistance to the Regional Manager, Office Manager, and Project Management team.
• Handle emergency-service dispatch.
• Answer and direct incoming calls.
• Assist with daily crew logistics and dispatch.
• Assist with inventory management.
• Assist with fleet management.
• Assist with expense management for the operations team.
• Perform quality-control calls and resolutions.
• Schedule follow-up inspections.
• Interface with external clients and internal teams.
• Scan and manage electronic documents and files.
• Update job tracking.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed