Administrative Assistant (Berkeley)

State of South Carolina • Berkeley County, SC

21h • Onsite

About The Position

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Assistant who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply. This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Central Office, 403 Stoney Landing Road, Moncks Corner, SC 29461. As the Administrative Assistant, working under limited supervision, performs duties to aid and support the administrative duties of the clinical services, medical services, and front desk teams.

Requirements

• A high school diploma and work experience that is directly related to the area of employment.
• A bachelor's degree may be substituted for the related work experience.
• Computer knowledge/experience.

Nice To Haves

• Bilingual abilities in English and Spanish (or another language) are a plus.

Responsibilities

• Perform various administrative assistant office duties including reception/checking in clients, answering phones, directing calls to the appropriate persons including to the crisis team, checking messages, returning patient phone calls, inputting data on spreadsheets, generating reports, and other general receptionist functions.
• Provide a positive customer services experience for clients and work collaboratively with program teams.
• Perform Centralized Scheduling tasks for multiple Center staff to ensure timely patient access to care and efficient and effect use of resources.
• Coordinate client appointments and follow-up with clinical, medical, and nursing staff to support client treatment needs.
• Assist with client paperwork including completing C-20s, assisting with collecting fees and making financial updates, inputting initial intake packet documents into the Electronic Health Record.
• Comply with training requirements set forth by BCMHC and BHDD/OMH. These may include but not be limited to SCEIS trainings, QI in-services, and MAPS.
• Attend and participate in staff meetings.
• Adhere to Center, OMH/BHDD, Federal and State rules and regulations, including following Corporate Compliance policies, procedures and regulations.
• Help ensure service area is CARF accredited.
• Maintain patient confidentiality.

Benefits

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available
• Retirement benefit choices
• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED