Grand Haven Main Street - Administrative Assistant

City of Grand HavenGrand Haven, MI
Hybrid

About The Position

Grand Haven Main Street - Administrative Assistant Term of Position: Part time, year-round. Hours are 20 hours per week. Some evenings and/or weekends are required. About the MSDDA: Grand Haven is one of only sixteen communities in the state of Michigan to be part of the Michigan Main Street Program. The intention of this program includes revitalizing the district, promoting businesses, increasing economic development, and encouraging growth in the community's Main Street district. The Main Street Program uses a Four Point Approach that includes four different committees of volunteers who undertake aspects related to the Main Street goals. Visit www.downtowngh.com for more information about the organization. Position Summary: Fully independent administrative support professional; performs high-level secretarial and administrative duties and provides advanced customer service in support of MSDDA operations.

Requirements

  • Skill in the use of office computers and advanced skill in the use of word processing, database and spreadsheet software.
  • Ability to coordinate multiple tasks, adjust to changing priorities and work within deadlines.
  • Ability to prepare accurate and professional documents, records, reports and correspondence.
  • Ability to establish and effective working relationships and provide positive customer service according to MSDDA standards and policies.
  • Ability to type and enter data with speed and accuracy.
  • Must maintain a strict level of professionalism.

Responsibilities

  • Updating and creating online communication.
  • Drafts standard and advanced correspondence, documents, forms, reports, press releases and related items. Proofreads critical documents.
  • Independently creates and maintains logs, databases, spreadsheets and other reports.
  • Prepares packets, reports and other standard and complex handouts, materials, official documents or publications.
  • Develops, establishes, maintains and manages department electronic and paper filing systems to ensure public records and documents are managed in compliance with record retention requirements.
  • Assists with special events, projects, and programs, completes research, reports and special projects as assigned related to the organization.
  • Assists with downtown events and programs, including working with vendors, performers, sponsors, volunteers, committee members, partner organizations, and the public in person, by phone, or through other means, addressing and resolving standard and complex problems or issues. Addresses most situations independently and coordinates the most complex issues with the Executive Director and applicable event or program leadership.
  • Assist customers in person and by phone or through other means, addressing and resolving standard and complex problems or issues. Addresses most situations independently and coordinates the most complex issues with Director as appropriate.
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