Administrative Assistant, New Hampshire

The Ridge RTC • Milton, NH

2d • $22 - $26 • Onsite

About The Position

The Program Administrator plays an essential role in client-centered care within a residential setting. In this role you will be supporting a complex environment with high collaboration needs. This position requires a strong sense of ownership, exceptional attention to detail, and the ability to work closely with leadership to keep priorities aligned and moving forward.

Requirements

• High School diploma required.
• 3 years’ experience in an administrative, operational, or executive support role.
• Experience working in residential or intensive outpatient treatment center preferred.
• Education, training, or work/volunteer experience with adolescents.
• Strong communication, organization, problem solving and teamwork skills.
• Strong project tracking, coordination, and accountability skills.
• Proficiency in MS Office systems.
• Ability to lift, carry, push, and/or pull weight up to 50 lbs.
• CPI Certification or applicable Crisis Training/Education.
• Current CPR/First Aid Certifications, Water Safety Certification.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Serves as a welcoming point of contact for visitors arriving at the NH site and manages the organization and readiness of all CA offices and client spaces.
• Phone coverage and initial contact for callers of main office line.
• Manages the mail distribution system, including tracking and timely delivery to clients and therapists.
• Serve as an administrator and auditor for appropriate departmental reporting needs such as incident reports, daily notes, and management supervision forms, uploading files, keeping them up to date, and keeping internal stakeholders informed.
• Manages the campus laundry system, ensuring organization and accessibility for clients and staff.
• Audits employee training system and ensures timely completion of training.
• Manages the dorm search record and ensures timely and regular searches of client spaces and belongings.
• Manages staff schedules, staffing spreadsheets, and monthly schedules.
• Ensures that all program items related to intake and discharge are completed in a timely manner.
• Manage and track all client belonging systems including lost belongings, hold items, luggage, and secured belongings, ensuring proper documentation and storage.
• Assists with payroll and stipend processing, ensuring accuracy and timeliness.
• Attend leadership meetings and record minutes, if required.
• Perform additional duties and special projects, as assigned

Benefits

• Comprehensive benefits package: medical, dental, and vision.
• 401k with 4% match.
• Paid Time Off Programs including vacation, holidays, and illness.
• Chef made meals onsite.
• Continuing Education Assistance.
• Supportive clinical supervision and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED