Administrative Assistant

Think Academy US•Irvine, CA
•Onsite

About The Position

Think Academy is a fast-growing EdTech company providing educational experiences for K–12 students. The Administrative Assistant will support daily operations at the Irvine campus and help ensure a positive experience for students, parents, teachers, and visitors. The role includes front desk duties, campus coordination, family communication, assistance with educational activities and events, and maintaining an organized and welcoming learning environment. The position may occasionally require lifting materials and supplies weighing over 25 lbs (11 kg).

Requirements

  • Bilingual in Mandarin and English.
  • Available to work Saturday and Sunday.
  • Valid driver's license and reliable transportation.
  • Ability to lift and carry 25+ lbs (11+ kg).
  • Working knowledge of Microsoft Office Suite; Excel preferred.
  • Excellent communication and collaboration skills.
  • Strong organizational skills and exceptional attention to detail.
  • Ability to manage multiple responsibilities in a fast-paced environment.
  • Proactive, positive attitude and growth mindset.
  • Passion for education and enjoyment of working with children and families.
  • Patient and dependable, with the ability to build positive relationships with students and parents.

Nice To Haves

  • Previous experience in education, administration, customer service, or a related field; preferred but not required.

Responsibilities

  • Create and manage calendars, schedules, class rosters, and administrative records.
  • Welcome students, parents, and visitors and provide customer service.
  • Answer phone calls and assist parents with questions, concerns, and inquiries in person and remotely.
  • Support student check-in, classroom coordination, and front desk operations.
  • Oversee and assist as needed while classes are in session to support smooth campus operations.
  • Assist with student enrollment and other academic administrative processes.
  • Organize and support campus events, activities, and classroom setup.
  • Maintain campus facilities, classrooms, and equipment.
  • Communicate regularly with parents and provide updates when needed.
  • Support teachers and staff in maintaining a safe, positive, and engaging learning environment.
  • Foster respect, teamwork, inclusiveness, and positivity among students and staff.
  • Stay up to date on Think Academy programs, activities, and events.
  • Assist with special projects and other responsibilities as needed.
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