Administrative Assistant (Receptionist)

Avardis Health•Newport News, VA
•$15 - $18

About The Position

The Administrative Assistant (Receptionist) supports the assigned supervisor by performing clerical and administrative duties and coordinating work within the department and with other departments. The role involves responding to inquiries, handling correspondence, preparing documents and reports, assisting with projects, and maintaining administrative records and filing systems. The receptionist provides courteous, friendly customer service to residents and families, handles routine questions and complaints, manages mail, reviews time and attendance records, enters and reconciles missed punches, and coordinates room setups and refreshments for meetings and conferences. The position is part-time at Newport News Nursing and Rehabilitation.

Requirements

  • High school diploma or GED equivalent.
  • Strong organizational, communication, and interpersonal skills.
  • Compassionate, dedicated, and committed to delivering high-quality service.

Responsibilities

  • Perform clerical and administrative duties to support the assigned supervisor.
  • Coordinate work within the department and with other departments, responding to inquiries and requests for information.
  • Interact courteously, tactfully, and in a friendly manner when handling complaints, inquiries, and questions.
  • Read and handle correspondence and memos, responding to routine matters or directing them to the appropriate parties.
  • Prepare and develop confidential and routine correspondence, reports, forms, business documents, and special mailings.
  • Assist with preliminary work on various projects.
  • Manage inter-office and U.S. mail, including preparing and distributing bulk mailings.
  • Organize and maintain administrative records and filing systems.
  • Provide customer service to residents and families as necessary.
  • Review and maintain time and attendance records for supervisor approval before submitting them to payroll.
  • Enter missed punches for staff and agency employees and reconcile hours daily.
  • Coordinate room setups and refreshments for meetings and conferences.
  • Contribute ideas to improve systems and processes.

Benefits

  • Competitive salary commensurate with experience.
  • Comprehensive health, dental, and vision insurance.
  • 401(k).
  • Paid time off and holidays.
  • Access to earned but unpaid wages in advance.
  • Free online learning courses available 24/7 through the learning management system.
  • Discounts of up to 20% on employee personal wireless accounts and auto rentals through designated vendors.
  • Confidential assistance through the Employee Assistance Fund in unexpected catastrophic situations.
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