Administrative Assistant

Hyatt Vacation Ownership

14d • Onsite

About The Position

The Administrative Assistant provides organizational and administrative support to department(s) and its team members. This role involves managing information, addressing inquiries, preparing documents, and maintaining filing systems. The position requires adherence to company policies, professional conduct, and a focus on guest satisfaction and teamwork. The Administrative Assistant will also be responsible for safety procedures and reporting. The hourly rate for this position is $22.01.

Requirements

• Minimum - high school diploma/ G.E.D. equivalent
• At least 1 year of related work experience
• Analytical Skills
• Computer Skills
• Learning
• Interpersonal Skills
• Customer Service Orientation
• Teamwork
• Interpersonal Skills
• Diversity Relations
• Communications
• Telephone Etiquette Skills
• English Language Proficiency
• Electronic Communication
• Listening
• Writing (business writing an advantage)
• Applied Reading
• Integrity
• Dependability
• Positive Demeanor
• Presentation
• Initiative
• Stress Tolerance
• Adaptability/Flexibility
• Organization
• Detail Orientation
• Time Management
• Multi-Tasking
• Planning and Organizing
• Computer Software
• Typing
• Microsoft Office (working knowledge of 365 suite an advantage)
• Proficiency in Microsoft Excel and SharePoint

Nice To Haves

• No supervisory experience is required

Responsibilities

• Enters and retrieves work related information contained in computer databases to update records, files, reservations, etc.
• Addresses inquiries from guests and associates via telephone and in person.
• Transmits information or documents using a computer, mail, or fax machine.
• Prepares letters, memos, and other documents using e-mail, word processing, spreadsheet, database, or presentation software.
• Processes incoming and outgoing mail.
• Creates and maintains computer and paper-based filing and organization systems for records, reports, and documents.
• Compiles, copies, sorts, and files records of departmental activities and business transactions.
• Follows all company policies and procedures.
• Ensures uniform and personal appearance are clean and professional.
• Maintains confidentiality of proprietary information, and protects company assets.
• Welcomes and acknowledges all guests according to company standards, anticipates and addresses guests’ service needs.
• Communicates with others using clear and professional language.
• Prepares and reviews written documents accurately and completely.
• Answers telephones using appropriate etiquette.
• Develops and maintains positive working relationships with others.
• Supports team to reach common goals.
• Listens and responds appropriately to the concerns of others.
• Complies with quality assurance expectations and standards.
• Reports accidents, injuries, and unsafe work conditions to manager.
• Completes safety training and certifications.
• Stands, sits, or walks for extended periods or for an entire work shift.
• Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance.
• Performs other reasonable job duties as requested by Supervisors.
• Protects the privacy and security of guests and coworkers.
• Operates standard office equipment such as telephone, voice mail, fax, photocopier, calculator, and electronic peripherals.

Benefits

• competitive pay
• benefits
• career development opportunities
• rewarding relationships
• culture that promotes fun, work-life balance, respect, collaboration, and diversity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED