Full Time Secretary Position

Texas Farm Bureau•Nacogdoches, TX

About The Position

Texas Farm Bureau is hiring a full-time Administrative Assistant for a fast-paced insurance office. The role performs receptionist duties and clerical work for the agent, serving as a point of reference for questions, requests, and issues and as an integral member of the agency team. The position includes customer service and support with insurance and financial products. Texas Farm Bureau has served as the voice of Texas agriculture for over 75 years. Through affiliated insurance companies and authorized providers, it offers benefits and services to more than 400,000 members and represents agricultural producers and rural communities. The organization employs over 720 individuals across Texas Farm Bureau and its affiliated companies.

Requirements

  • Be detail-oriented.
  • Possess strong customer service skills.
  • Excel in time management and be able to prioritize work.
  • Be a self-starter.
  • Be able to manage several projects simultaneously.
  • Be proficient in MS Office.
  • Demonstrate integrity and professionalism.
  • Have excellent written, verbal, and telecommunication skills.

Nice To Haves

  • An insurance license is preferred.
  • Bilingual speaking ability is a plus.

Responsibilities

  • Organize appointments for the agent.
  • Answer phone calls and assist walk-in clients.
  • Process customer service requests and assist with cross-selling insurance and financial products.
  • Help customers with billing.
  • Provide clients, banks, and title companies with proof of insurance.
  • Collect membership payments.
  • Perform other duties assigned by management.
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