Administrative Assistant-Destination Services

Marriott•Naples, FL
•$22 - $22

About The Position

The Administrative Assistant for Destination Services enters and retrieves information in computer databases to update records, files, and reservations and answer guest inquiries. The role transmits information and documents, operates standard office equipment, prepares written materials using office software, handles incoming and outgoing mail, maintains filing systems, and compiles and organizes records of office and business activities. The position also uses computers and/or point-of-sale systems to enter and locate work-related information. The role follows company policies and procedures, maintains a clean and professional appearance, protects confidential information and company assets, and delivers courteous guest service. The Administrative Assistant communicates professionally, prepares and reviews documents accurately, answers telephones appropriately, builds positive working relationships, and supports team goals. The role may include other reasonable duties requested by supervisors and requires moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.

Requirements

  • Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
  • Ability to communicate clearly and professionally and prepare and review written documents accurately.
  • Ability to use computers and office software, databases, and/or point-of-sale systems.

Responsibilities

  • Enter and retrieve information in computer databases to update records, files, and reservations and answer guest inquiries.
  • Transmit information or documents using a computer, mail, or facsimile machine.
  • Operate standard office equipment other than computers.
  • Prepare letters, memos, and other documents using word-processing, spreadsheet, database, or presentation software.
  • Handle incoming and outgoing mail, including date stamping and distributing incoming mail.
  • Create and maintain computer- and paper-based filing and organization systems for records, reports, and documents.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • Enter and locate work-related information using computers and/or point-of-sale systems.
  • Follow company policies and procedures, maintain a clean and professional appearance, protect confidential information, and safeguard company assets.
  • Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests with appreciation.
  • Communicate clearly and professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
  • Develop positive working relationships, support team goals, and listen and respond appropriately to other employees’ concerns.
  • Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by supervisors.
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