Administrative Assistant
Cushman & Wakefield•Madison, WI
•$21 - $25•Onsite
About The Position
The Administrative Assistant plays a key role in supporting the Workplace Experience Team by ensuring smooth daily operations and an exceptional experience for building occupants. This role requires strong customer service skills, organizational ability, and the capacity to support facilities and office operations in a dynamic work environment. This is a full-time, on-site role with opportunities for professional development within the team.
Requirements
- High school diploma or equivalent required
- Excellent verbal and written communication
- Highly organized, detail-oriented, and self-motivated with the ability to prioritize tasks
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) preferred
- Professionalism, reliability, and strong interpersonal skills
Nice To Haves
- Previous experience in customer service is a plus but not required
Responsibilities
- Serve as the first point of contact for requests and inquiries; answer call center phone, create, and route work orders to appropriate teams (e.g., maintenance, cleaning, events)
- Manage calendars and assist with scheduling meetings, appointments, and conference rooms
- Coordinate team-building activities, employee engagement initiatives, and office events, including logistics and catering
- Assist the Meetings & Events team in meeting coordination and support
- Perform administrative duties such as ordering and managing office supplies, filing, data entry, and maintaining organized records
- Maintain office organization and ensure common areas are clean, stocked, and presentable
- Collect and track employee or occupant feedback, identifying trends and opportunities for process improvement
- Assist in implementing process improvements to enhance team efficiency and daily operations
- Maintain safety documentation, including emergency manuals and training records
- Build and maintain positive relationships with clients, visitors, staff, and vendors
- Provide general administrative and operational support across the team
Benefits
- health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life, and disability insurance programs
- paid and unpaid time away from work
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
