Administrative Assistant

American Lineman College•Monroe, NC

21h•Onsite

About The Position

American Lineman College (ALC) is seeking an Administrative Assistant to serve as the first point of contact for the campus and support daily operations. This role involves front office management, student record oversight, scheduling coordination, and instructor support. The goal is to ensure operational efficiency, compliance, and a professional, student-centered environment aligned with ALC's mission of preparing the next generation of powerline professionals.

Requirements

Associate's degree required.
Minimum of 3-5 years of administrative experience (academic environment preferred).
Proven ability to work collaboratively in a team setting with a strong focus on customer service.
Demonstrated ability to maintain confidentiality and exercise sound judgment.
Ability to work independently while collaborating effectively within a team environment.
Demonstrated professionalism, integrity, and alignment with the mission and standards of American Lineman College.
Highly organized, able to manage multiple tasks, and comfortable working in a fast-paced setting.
Excellent verbal and written communication skills.
Proficiency in Microsoft Word, Excel, and Outlook required.

Nice To Haves

Bachelor’s degree preferred.
Experience managing inventory, purchasing, or materials ordering processes preferred.

Responsibilities

Serve as the first point of contact for the campus by managing front desk operations, answering phones, and greeting visitors.
Respond to inquiries from students, families, vendors, and staff accurately and within established response time standards.
Coordinate campus visits and direct vendors, ensuring guests are supported according to campus standards.
Maintain an organized, welcoming, and professional front office environment.
Maintain accurate student files, attendance records, and required documentation.
Provide administrative support to instructors, including scheduling, document preparation, and logistics.
Assist in coordinating orientations, session launches, certification events, graduations, and other campus activities.
Oversee campus calendars, room scheduling, and instructor availability.
Maintain inventory of student uniforms, PPE, tools, and training materials; monitor usage and order supplies proactively.
Execute all administrative duties in accordance with the Administrative Operations Manual and approved institutional procedures.
Adhere to established term calendars, reporting deadlines, and workflow benchmarks.
Maintain accurate CRM entries, student records, attendance tracking, and operational data.
Safeguard sensitive student and institutional information.
Provide administrative support to students throughout the term.
Handle student and institutional documentation with discretion, accuracy, and integrity.
Represent and uphold the mission, staff, students, and programs of the institution with integrity and professionalism.
Perform other duties as assigned by Supervisor.