Administrative Assistant

HEALTH CONNECT AMERICA, INCOxford, MS

About The Position

Health Connect America and its family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, they are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care delivered. They are committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Their work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership. When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.

Requirements

  • At minimum, a high school diploma.
  • Associate’s degree in business or administrative support field preferred with at least 1 year’s work, intern, or volunteer experience in administrative/clerical work.

Responsibilities

  • Provide administrative support to members of management in the region, all other direct service providers in the region; or, if assigned to the corporate office, to an assigned department(s).
  • Serve as Receptionist for the region. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.
  • Open, sort, and distribute incoming correspondence, including faxes and email.
  • Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.
  • Operate and maintain office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Compute, record, and proofread data and other information, such as records or reports.
  • Enter data and track and produce reports as assigned.
  • Assist Office Manager or Program Director in preparing agendas and making arrangements for new staff orientation and training, and other meetings.
  • Assist in operating the information management system (Carelogic) for client records, enter data as requested, and produce reports as requested.
  • If assigned to the corporate office, position duties may include, but are not limited to data entry, producing reports, filing and organizing file systems, assisting in the Billing Department in processing billing, following up on unpaid claims, auditing records and producing reports, assisting in the set-up of meetings and special events, running errands, and / or any task assigned to support the administrative operations of the corporate office.
  • Assist and participate in conducting client chart audits.
  • Assist in conducting client, agency, and aftercare surveys as assigned.

Benefits

  • Flexibility in scheduling
  • Employee Assistance Program (EAP) with 8 mental health counseling sessions annually
  • Paid time off
  • Paid holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Other voluntary insurance products
  • Access to a Health Navigator
  • Health Savings Account with company contribution
  • Dependent Daycare Flexible Spending Account
  • Health Reimbursement Account
  • 401(k) Retirement Plan
  • Benefits Hub
  • Tickets at Work
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