Administrative Assistant (Full Time)

Pyramid Healthcare•East Stroudsburg, PA

8d•$15 - $16

About The Position

Pyramid Healthcare is seeking an Administrative Assistant to provide administrative, clerical, and operational support for the efficient day-to-day operation of a behavioral healthcare facility. The role manages front office activities, supports client services, coordinates administrative processes, maintains office organization and supplies, and serves as a primary point of contact for visitors, clients, staff, and external partners. The position emphasizes excellent customer service, operational efficiency, discretion, and confidentiality. The Administrative Assistant works Monday through Friday from 7:00 a.m. to 3:00 p.m. The listed pay rate is $15–$16 per hour. The work primarily takes place in behavioral healthcare treatment facilities and office environments, with local travel potentially required based on operational needs.

Requirements

High school diploma required.
Excellent verbal, written, and interpersonal communication skills.
Proficiency with Microsoft Office applications.
Ability to learn and effectively use electronic health record systems and other software applications.
Ability to manage crisis or potential risk situations and respond appropriately.
Working knowledge of applicable federal, state, accreditation, and regulatory compliance standards.
Strong customer service skills and the ability to interact professionally with clients, visitors, staff, and external partners.
Strong organizational and time-management skills, including the ability to prioritize multiple responsibilities.
Ability to maintain confidentiality and exercise sound judgment.
Ability to work independently while contributing positively to a collaborative team environment.
Strong attention to detail and commitment to accuracy.
Ability to meet the physical demands of the role, including regularly sitting, standing, using hands to operate computers and office equipment, and reaching; occasionally walking, climbing stairs, stooping, kneeling, crouching, or twisting; and occasionally lifting or moving up to 25 pounds and seldom up to 50 pounds.
Reliable transportation may be required if local travel is needed.

Nice To Haves

Bachelor's degree preferred.
Experience in administrative functions preferred.
Experience in the behavioral healthcare field preferred.

Responsibilities

Manage the daily operations of the facility front office.
Welcome, greet, and assist clients, visitors, vendors, and staff entering the facility.
Coordinate and oversee appointment scheduling.
Maintain medical records, including filing, transcription, record transfers, and assistance with medical record responsibilities.
Perform general administrative duties, including answering telephones, filing, copying, faxing, typing, scanning, mailing, and preparing correspondence.
Purchase office and client supplies and maintain appropriate inventory levels.
Assist with client intake processes and billing documentation.
Coordinate office equipment maintenance and repairs by communicating with vendors and service providers.
Maintain and reconcile petty cash in accordance with company policy.
Maintain the appearance, cleanliness, and organization of office and reception areas.
Exercise discretion and maintain confidentiality regarding company information.
Complete required trainings designated by the company and accreditation or licensing entities.
Perform other duties as assigned.