Administrative Assistant

City & Borough of Juneau•Juneau, AK

1d•Onsite

About The Position

The City & Borough of Juneau is looking to fill a Full-Time Administrative Assistant position in the Department of Administration! This position supports all administrative functions within the Administration Department and the Information Technology (IT) Division, specifically under the supervision of the Manager’s Office Administrative Officer, and the direction of the IT Director or, in their absence, the Operations Manager. Our ideal candidate for this position will have excellent written communication and editing skills, be proficient with Microsoft Office suite of tools (Word, Excel, Publisher), have a significant level of comfort using technology, including a desire to learn new technology, and the ability to work with a team, as well as independently. They should also possess the ability to multitask, have a positive attitude, strong problem-solving and customer service skills, and the ability to organize and prioritize assigned tasks consistently and conscientiously. Information Technology (IT) is the primary technology support center for the CBJ. This division manages a vast range of technology throughout the CBJ. Technology is central to all business communications today, so a workday in IT is steady, challenging, and very satisfying. Members of the IT division work to resolve or guide our users through technology solutions.

Requirements

High School graduation or the equivalent.
Six (6) months of clerical experience. This work is equivalent to an Office Assistant with the City & Borough of Juneau or equivalent elsewhere.
Some positions (see position description) may require a valid Drivers’ license at time of appointment and for continued employment.

Nice To Haves

Excellent written communication and editing skills
Proficient with Microsoft Office suite of tools (Word, Excel, Publisher)
Significant level of comfort using technology, including a desire to learn new technology
Ability to work with a team, as well as independently
Ability to multitask
Positive attitude
Strong problem solving and customer service skills
Ability to organize and prioritize assigned tasks
Consistent, timely, and conscientious

Responsibilities

Compile, draft, edit, format, and produce documents such as letters, memos, reports, forms, and charts, as assigned by the Director or Admin Officer.
Provide immediate clerical support to the Director of IT and secondary support to the Operations Manager in the coordination of meetings, delivery of critical information and organizational notifications, budget related documentation, budget development processing, and invoice and payment processing.
Provide backup clerical support to the Administrative Department under the supervision of the Manager’s Office Admin Officer.
Represent CBJ and the IT department in face-to-face encounters with the public and technology users and when answering phone calls, with a positive and pleasant demeanor.
Route support requests efficiently and to the appropriate location.
Assist with user account creation, modification, and separation.
Act as the primary point of contact for general personnel action requests, including tasks associated with recruitment.
Work with director to track and manage the division budget activity, including timely payments, accurate tracking, and appropriate archiving of vendor contracts.
Act as a travel officer for the department, making travel arrangements and reconciling travel expenses per policy.
Reconcile and track all departmental credit card transactions.

Benefits

Competitive salary package
Opportunity for regular pay increases
12 paid holidays a year
Excellent health insurance program that includes medical, dental, vision and orthodontia care options
Paid leave
Retirement credit through PERS (Public Employees’ Retirement System)
Free parking
Paid time off for parent teacher conferences
Ability to participate in a robust wellness program that includes discounts to CBJ recreational centers and local fitness programs
Free bi-annual health screenings
Free flu shots
Free classes, challenges and webinars on healthy living to assist you with achieving work/life balance.