Administrative Assistant – Community Center- PRT

Town of Surf City•Surf City, NC

1d•Hybrid

About The Position

The Administrative Assistant for the Community Center -Parks, Recreation & Tourism Department serves as a point of contact for residents and visitors. This position helps to plan and implement activities and programs at the Surf City Community Center under the direction of the Recreation Administrative Supervisor. It requires work during the week, weekends, holidays on occasion, and some nights. This is a non-exempt, part-time position that requires working on weekdays, nights, and weekends, with a maximum of 999 hours worked per year.

Requirements

A High School Diploma or General Equivalency Diploma (GED) is preferred
Ability to successfully perform the essential duties and responsibilities of the job
One to two years of experience in Parks and Recreation
Work experience may be considered in lieu of education
Valid Driver's License (NC Preferred)
Bloodborne Pathogens (BBP) (preferred, required within 3 months of hire)
CPR/AED Certification (preferred, required within 3 months of hire)
NC Commercial Driver’s License – Passenger Endorsement (preferred)
Skilled in planning, organizing, promoting, leading, and monitoring the activities of others in relation to special events
Skilled in using time effectively and efficiently
Skilled in exercising good judgment in the application of programs, rules and procedures
Skilled in gathering and analyzing information from a variety of sources and preparing clear and concise reports from information
Skilled in understanding and carrying out oral and written instructions
Skilled in composing effective correspondence
Skilled in establishing rapport, understanding, and confidence with participants and the general public
Skilled in being flexible with unexpected situations that accompany working with the public
Skilled in exercising tact and courtesy in frequent contact with business persons, public officials, and the general public
Skilled in using common office machines, a computer, and related software applications
Skilled in organizing and prioritizing work
Skilled in solving problems
Skilled in directing programs
Skilled in multitasking and managing multiple projects at the same time
Skilled in instructing and guiding groups and individuals
Skilled in communication, interpersonal skills as applied to interaction with coworkers, supervisor, general public, etc. sufficient to exchange or convey information and to receive work direction
Knowledge of records management principles
Knowledge of current office practices and procedures, including knowledge of customary computer-driven word processing, spreadsheet, database, and file maintenance programs
Knowledge of principles and practices of promotional work including media, and printing, techniques for dissemination of information to the public through a variety of media
Knowledge of the state and Town as a tourist attraction
Knowledge of general office operations
Knowledge of customer service techniques
Knowledge of office equipment and supplies
Knowledge of phone answering techniques
Knowledge of mail sorting and delivery concepts
Knowledge of event planning processes and procedures
Skilled in making routine administrative decisions independently in accordance with laws, regulations, Town policies, and procedures
Skilled in solving problems and responding to questions
Skilled in networking
Skilled in preparing information in correct written or oral form
Skilled in planning, managing, and coordinating events and activities
Skilled in adapting to a rapidly changing work environment
Skilled in communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction
Ability to represent the Town professionally and respectfully while interacting with diverse individuals within the workplace and the community.

Responsibilities

Assists the Recreation Administrative Supervisor in planning, implementing, and evaluating activities for the community center, including on-site duties during the month, week, day, and post-event.
Works a non-traditional schedule, including evenings, nights, and weekends, with limited supervision.
Serves as the first point of contact at the Surf City Community Center via telephone, email, and walk-ins.
Collects fees for membership, rentals, classes, camps, clinics, athletic leagues, and special events and maintains payment records in the appropriate files and software.
Answers and directs phone calls, forwarding messages and requests to appropriate staff members.
Performs basic administrative tasks such as utilizing a computer to complete projects, typing, copying, and faxing materials as assigned, and responding to inquiries in person, over the phone, or via email.
Provides assistance across all divisions of the PRT department as required.
Assists in setting up and breaking down facilities for meetings, classes, programs, and events.
Assists with Processing, communication, and coordination of the Community center information.
Creates promotional materials for events and programs, keeping employees and participants consistently updated on community center activities.
Ensures the safety of all participants, treats minor first-aid incidents, completes accident reports, and provides a copy to the Recreation Administrative Supervisor.
Collects fees for special events, memberships, rentals, classes, camps, clinics, and athletic leagues and maintains records of payments in the appropriate files and software.
Maintains a clean work environment at all times.
Performs other duties of a similar nature or level.