Administrative Assistant

Penn Foster Group•Atlanta, GA

15d•Hybrid

About The Position

We are seeking a highly organized, proactive, and self-motivated Administrative Assistant to support our Atlanta office. This role is ideal for someone who thrives working independently, demonstrates strong attention to detail, and takes initiative in managing day-to-day administrative responsibilities. The Administrative Assistant will play an important role in handling incoming mail, supporting internal departments, assisting with administrative projects, and serving as the on-site point of contact for occasional office visitors.

Requirements

Strong organizational skills with exceptional attention to detail
Ability to work independently with a high level of self-discipline, accountability, and professionalism
Proactive mindset with the ability to anticipate needs and take initiative
Strong interpersonal and communication skills
Customer-service mindset with the ability to remain calm, patient, and professional in a variety of situations
Comfortable handling sensitive and confidential information with the utmost discretion
Proficiency in Microsoft Office, particularly Microsoft Excel and Outlook
Familiarity with collaboration tools such as Slack and Microsoft Teams
All employees must reside in and perform work within the United States.
Candidates must be willing and able to travel as needed.
Employees are expected to be on camera during meetings unless extenuating circumstances apply.
Employment with Penn Foster Group is contingent upon successfully completing applicable pre-employment screening requirements, which may include verification of employment history, education, and criminal background, where permitted by law.
As part of our onboarding process, all hires must complete employment eligibility verification in compliance with federal law. This includes remote Form I-9 verification, which may require an in-person identity verification step with an authorized representative.

Nice To Haves

Prior administrative or office support experience
Experience in customer-facing roles is a plus
Experience supporting finance or operations teams is a plus

Responsibilities

Receive, sort, scan, and distribute incoming mail to the appropriate departments in a timely and accurate manner
Maintain organized records and ensure proper handling of sensitive and confidential documents
Serve as the on-site point of contact for occasional walk-in visitors, providing a welcoming and professional experience while guiding them to the appropriate departments or support channels and sharing relevant contact information as needed, including in situations that require patience and empathy
Partner with the Finance team on administrative and support tasks as needed
Assist with overflow projects and provide general administrative support across departments
Ensure the office remains organized and operational during in-office days
Utilize Microsoft Excel for data entry, spreadsheet management, reporting, and maintaining accurate records
Communicate effectively with internal teams and external vendors using Outlook, Slack, and Microsoft Teams
Support profile management, maintain organization across online work platforms, and assist with consolidating reports and administrative records