Administrative Assistant

Riverbend Community Mental Health, Inc. • Concord, NH

12d • $18 - $24

About The Position

Riverbend Community Mental Health is seeking a highly organized, dependable, and service-focused Administrative Assistant to join our Administration Team. This role is more than a reception or clerical position; as an Administrative Assistant at Riverbend, you’ll be an important part of the infrastructure that keeps a complex behavioral health organization moving. You will support new employees and clinical credentialing, assist Finance, Training, Human Resources, and Senior Leadership, and your work will touch many areas of the organization. If you are organized, resourceful, service-oriented, and looking for a role where every day brings something different, we’d love to hear from you. At Riverbend, administrative professionals play an important role in creating an organized, welcoming, and efficient environment for our employees, visitors, and the individuals and families we serve. Your work will directly support the teams providing essential behavioral health and community-based services throughout our region. This position offers the opportunity to be a key point of contact for Riverbend’s Administration Team, work across multiple administrative functions, develop valuable experience in healthcare and behavioral health administration, contribute to employee engagement, agency events, training initiatives, and organizational projects, and make a meaningful impact behind the scenes by helping the people and teams who support our mission operate effectively.

Requirements

• High School Diploma or equivalent is required; college degree preferred.
• Two (2) years of general office experience preferred.
• Experience with Microsoft Office, Word and PowerPoint is required.
• Excellent analytical, organizational, interpersonal, oral, and written communication skills with attention to detail is required.
• Healthcare experience preferred.
• Credentialing experience preferred.
• Strong technical skills are required.
• A valid driver’s license, personal vehicle, and auto insurance with minimum coverage of 100,00/300,00 are essential.

Nice To Haves

• College degree preferred.
• Two (2) years of general office experience preferred.
• Healthcare experience preferred.
• Credentialing experience preferred.

Responsibilities

• Provide professional reception and administrative support for Riverbend’s Administration Team.
• Support Finance, Human Resources, Training, and Clinical Credentialing with records, scheduling, onboarding, reporting, and other administrative needs.
• Coordinate office operations, including mail, supplies, building access, conference rooms, and agency materials.
• Maintain accurate employee, training, credentialing, and organizational records.
• Support the agency Intranet, staff communications, employee engagement activities, and special projects.
• Provide administrative support to Senior Leadership and Executive Assistants as needed.
• Help maintain a welcoming, organized, and professional workplace environment.

Benefits

• Competitive wages are $18.22 - $23.70 depending on level of education and experience.
• Choice of 3 Medical plans
• Prescriptions Benefits
• Health Reimbursement Account (HRA)
• Flex Spending Account (FSA)
• Doctor on Demand
• Harvard Pilgrim Well-Being Program Benefits
• Choice of 2 Dental plans
• Vision Plan
• Short- and Long-Term Disability, Life, and Supplemental Life Insurance Plans
• Employee Assistance Program (EAP)
• Generous Paid Time Off (PTO) accrual and Extended Illness Leave
• 8 Paid Holidays
• 403(b) Retirement Plan with company match
• Tuition reimbursement, discounts on tuition through partnered colleges and training opportunities to grow your career
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED