Administrative Assistant

University of Wisconsin Milwaukee•Milwaukee, WI

17h

About The Position

The Administrative Operations Coordinator provides administrative, operational, and support to the School. Serving as the primary point of contact for visitors, faculty, staff, students, and external partners, this position ensures the efficient day-to-day operation of the School's administrative functions and facilities. The role coordinates front office activities, communications, event logistics, employee onboarding and offboarding, records management, and technology support for meetings and presentations. Success in this position requires exceptional organizational skills, professionalism, customer service orientation, proficiency with Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, PowerPoint, and Microsoft Forms) and other digital collaboration tools, and the ability to manage multiple priorities in a dynamic academic environment. This is a part time position with an estimated 20 hours per week.

Requirements

Associate degree in Business Administration, Office Administration, Communications, Higher Education Administration, or a related field; equivalent combination of education and experience may be considered.
Two (2) years of progressively responsible administrative, executive support, office management, or customer service experience.
Experience coordinating meetings, events, schedules, and office operations.
Experience managing digital files and collaboration platforms such as SharePoint and OneDrive.
Strong written and verbal communication skills.
Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Excellent organizational, problem-solving, and customer service skills.

Nice To Haves

Bachelor's degree in Business Administration, Communications, Public Administration, Higher Education Administration, or a related field.
Experience working in a university, educational, research, nonprofit, or public-sector environment.
Experience coordinating facility scheduling, conference services, or event logistics.
Experience creating newsletters, reports, presentations, and organizational communications.
Knowledge of audio/visual equipment, video conferencing technologies, and hybrid meeting support.
Experience with travel coordination, purchasing, financial processing, and records management.
Demonstrated ability to work independently while collaborating effectively with diverse stakeholders.
Experience using Microsoft Forms and other collaborative technology platforms.

Responsibilities

Serve as the primary receptionist and first point of contact for visitors, building occupants, and external partners.
Maintain shared spaces, including meeting rooms, mailrooms, copy areas, supply cabinets, and common areas.
Support the building’s mail, shipping, receiving, and related tracking and billing processes.
Assist with the onboarding and offboarding activities for employees and other building occupants, including access and resource coordination.
Assist with the coordination of school events, meetings, and building activities, including scheduling, logistics, and resource management.
Assist with space reservations and scheduling for School-hosted and external meetings and events held at the Great Lakes Research Facility (GLRF).
Provide technical support for school and facility events, meetings, and presentations, which may include setup, configuration, and troubleshooting of Microsoft 365 applications, audio/visual equipment, video conferencing technology, and digital collaboration tools.
Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations
Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums
Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision
Serves as a first point of contact for individuals and groups, provides basic organizational information via phone, in person and through other communication mediums, and routes more complex inquiries to the appropriate entities
Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures