Administrative Assistant – Insurance Claims

Recrute Action•Saint-Hyacinthe, QC

18d•CA$43,000 - CA$54,000•Hybrid

About The Position

A key administrative support professional within the insurance sector, this role directly contributes to the efficient processing of disability, life, and critical illness claims. Structured, hybrid, and collaborative environment combining document management, file tracking, and bilingual interactions in an evolving setting.

Requirements

Postsecondary education in a relevant field.
2 years of experience in a similar administrative role.
Bilingual in French and English, to draft communications, process documentation, and manage claims files in both languages.
Strong organizational, prioritization, and multitasking skills.
Attention to detail, autonomy, and a high level of accuracy.
Team-oriented with professionalism and the ability to thrive in a dynamic environment.
Proficiency with computer tools, including Word and Excel.

Nice To Haves

Knowledge of the insurance industry is considered an asset.

Responsibilities

Open, scan, and assign incoming mail based on claim type and document category.
Manage printing, distribution, and tracking of correspondence, including letters, statements, and payments.
Handle both physical and digital mail related to claims files.
Open new claims and ensure proper administrative processing.
Follow up to obtain missing documentation.
Draft letters using templates in both French and English.
Assist in the preparation and submission of reinsurance files.
Process and apply payments related to reinsurance.
Collaborate with team members to ensure operational efficiency and continuity.
Perform other related administrative tasks as required.