Administrative Assistant - Lillington, NC

Champion Homes • Lillington, NC

7d • Onsite

About The Position

Champion Homes is the largest builder of prefabricated homes in North America, and we are a publicly traded company. We are seeking an Administrative Assistant to join our team. If you have a positive/upbeat attitude and really enjoy a job where you can help and support others, this is the job for YOU! The Administrative Assistant will report directly to the General Manager whose primary responsibilities are to assist the Lillington team. A successful candidate will be able to quickly learn and perform the following duties.

Requirements

• Attention to detail
• Strong communication skills, including the ability to influence, train, and motivate at all levels of the organization
• Self-motivated with a great work ethic
• Must live the Champion Operating Principles
• High school diploma, GED, or foreign equivalent required.
• Proven customer service experience with strong phone skills.
• Must be organized, detail oriented, and a strong communicator.
• Intermediate mastery of Microsoft Office Suite product. (Outlook, Word, Excel)
• Must have the ability to speak, read, and write English.
• Dedicated team player able to multitask and see projects through to completion.
• Strong time management skills; exemplary record of attendance and punctuality.
• Access to reliable transportation

Nice To Haves

• Two years' administrative and/or home building industry experience preferred.
• Spanish bi-lingual is a plus

Responsibilities

• Answer multi-line phone system. Takes messages, transfers calls, or fields/answers questions.
• Receive warranty requests by fax, mail, or email to record information in database in a timely manner.
• Locate and qualify vendors to provide home warranty services within our business model.
• Communicate with vendors/ homeowners to ensure customer satisfaction and warranty service is performed in an organized way and timely fashion.
• File and maintain communications, as well as records, that can be shared effectively with other team members as needed.
• Keep a log of all calls and warranty service requests to stay organized and efficiently to provide timely action.
• Work with each factory and within their systems to complete warranty service requests.
• Prepare check requests for vendor partners, contractors, and customers.
• Receive payment and record receipts for services.
• Prepare and mail "Welcome" packets.
• Assist in ordering office supplies.
• General office work, faxing, scanning paperwork, etc.
• All other duties as assigned

Benefits

• Pay Transparency Statement Champion Home Builders, Inc. publishes pay ranges in compliance with applicable law. Published pay ranges are not a promise of any specific pay for any specific employee and may not be reflective of actual compensation earned. Pay rates are dependent upon experience, education, and other factors. The company may provide additional monetary and nonmonetary compensation such as benefits and/or bonus plans for some, but not all positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED