Administrative Assistant

KSB Company•Fort McMurray, AB

2d•Onsite

About The Position

KSB GIW, Inc. is seeking an Administrative Assistant for their Fort McMurray Service Center. This role is responsible for assisting the staff and customers of the Service Center. The company, KSB, is a leading supplier of pumps, valves, and related services with a global presence and a commitment to innovation, people, passion, and performance. They emphasize equal rights, sustainability, and value employees who take initiative and responsibility.

Requirements

High School Diploma or GED
1 to 3 years of experience in a service center or manufacturing environment
Proficient with Microsoft Office and SAP with emphasis on excel and word
Experience in dealing with the public in person and over the phone
Ability to communicate clearly in English

Responsibilities

Answers incoming calls and directing inquiries to the appropriate personnel.
Welcomes on-site visitors, determines nature of business and announces visitors to appropriate personnel.
Maintains current list of telephone directory and employee location list and reissues list periodically.
Maintains hard copy and electronic filing systems.
Maintains an adequate inventory of office supplies.
Coordinates repair and maintenance of office equipment.
Handles all incoming mail, stamps and distributes.
Handles all outgoing mail, weekly expediting of documents via Purolator, ordering Purolator supplies.
Assists both Customer Service and Service Department to enter purchase orders from customers.
Provides redundancy to Customer Service for sales staff with inquiries/part lookup/pricing/quoting/SAP navigation.
Post good receipts, scan ship lists to L drive, maintain filing system for hard copies.
Assists both Customer Service and Service Department in Expediting of orders.
Assists both Customer Service and Service Department in creating and issuing quotes for customers.
Assists both Customer Service and Service Department Respond to customer inquiries regarding ETAs and follow up with order statuses.
Other duties as assigned by the manager.