Administrative Assistant-Environmental Health Dept.

Fort Bend County•Rosenberg, TX

About The Position

The Administrative Assistant supports the Environmental Health Department by handling public information requests, revenue accounting and deposits, complaint tracking, special projects, and office support. The role receives and processes requests under the Public Information Act from the public, the County Attorney’s Office, and local and state agencies. It coordinates daily deposits with the Fire Marshal’s Office and reconciles deposits with the Auditor’s Office. The position routes department complaints to the appropriate Environmental Health units, monitors their status, verifies locations and jurisdiction using GIS data, and relays updates to complainants. It assists the division manager with special projects requiring institutional knowledge, knowledge of state and local laws, and professional work products. The Administrative Assistant cross-trains with peers, backs up support staff, assists office visitors with payments and applications, handles high-volume calls and incoming paperwork, and trains new employees on office support functions. The role also responds to telephone and in-person requests from the public, offenders, and staff; assists with active enforcement cases; and mediates between property owners and contractors. Other duties may be assigned. The employee participates in emergency-management activities during a local state of disaster as directed by appropriate county managers. A Designated Representative License must be obtained within six months of hire.

Requirements

  • High school diploma or GED.
  • Three years of job-related experience.
  • Valid Texas Driver’s License.
  • Must obtain a Designated Representative License within six months of hire.

Responsibilities

  • Receive and process Public Information Act requests from the public, the County Attorney’s Office, and local and state agencies.
  • Account for department revenue and oversee daily deposits in coordination with the Fire Marshal’s Office.
  • Reconcile deposits in coordination with the Auditor’s Office.
  • Route complaints to appropriate Environmental Health units, monitor complaint status, verify complaint locations and jurisdiction using GIS data, and relay updates to complainants.
  • Assist the division manager with special projects involving institutional knowledge, state and local laws, and professional work products.
  • Assist with special projects and cross-train duties with peers.
  • Provide backup for support staff positions.
  • Assist office visitors with payments and applications; handle high-volume calls and incoming paperwork.
  • Train new employees on office support functions.
  • Respond to telephone and in-person requests from the public, offenders, and staff members.
  • Provide assistance on active enforcement cases and mediate between property owners and contractors.
  • Perform other duties as assigned.
  • Participate in emergency-management activities during a local state of disaster as directed by appropriate county managers.
  • Obtain a Designated Representative License within six months of hire.

Benefits

  • Full-time employees enjoy a wide range of benefits.
  • Full-time and part-time employees are members of the Texas County District Retirement System (TCDRS).
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