Administrative Assistant, Immigration Practice

Brooklyn Defender Services•Brooklyn, NY

10d•Onsite

About The Position

Brooklyn Defender Services (BDS) is seeking an Administrative Assistant to support its Immigration Practice, a team of more than 90 staff representing clients in detained and non-detained removal proceedings and before U.S. Citizenship and Immigration Services. BDS provides public defense and interdisciplinary legal and advocacy services to low-income New Yorkers, with a focus on legal systems that disproportionately affect Black and Brown communities living in poverty. Under the direct supervision of the Associate Director of Administration, the Administrative Assistant provides a wide range of administrative support to attorneys, accredited representatives, and social workers in the Immigration Practice. The position is non-exempt, salaried, and part of the collective bargaining unit. The normal schedule is Monday through Friday, 9 a.m. to 5 p.m. The position is based at BDS’s offices and the courts in Downtown Brooklyn. The base salary range is $69,000–$74,000, depending on education and experience.

Requirements

College degree or four years of equivalent experience.
At least two years of prior administrative or related experience.
High skill level with Microsoft Outlook, Word, and Excel, and Adobe Acrobat.
Experience with case management systems and cloud-based document storage.
Excellent interpersonal skills.
Strong organizational skills and attention to detail and deadlines.
Ability to multitask.
Ability to work independently and as part of a team and interdisciplinary unit focused on client and case goals.

Nice To Haves

Prior administrative or related experience in a legal setting or an agency that worked with immigrant clients.
Experience with Salesforce-based case management systems.
Fluency or high proficiency in Spanish.

Responsibilities

Open, update, and close cases and maintain data quality in the Salesforce-based case management system.
Generate individual and practice-wide reports, including reports on pending caseloads, intake and referral trends, and case dispositions and outcomes.
Organize paper and digital files and prepare closed files for off-site storage.
Answer phone calls.
Sort and scan mail, including time-sensitive documents from courts, clients, and immigration agencies.
Send mail, including participating in the daily FedEx drop-off rotation.
Compile, copy, scan, and mail or deliver legal submissions prepared by attorneys or paralegals.
Request records from other counties, courts, and other entities.
Work with other administrative professionals to organize and maintain office space, stock office supplies, and organize the Immigration Practice’s resources and materials.
Perform additional duties as assigned.