About The Position

Performs a variety of clerical duties, entering customer orders, answering telephones, assisting with employee on-boarding, assisting customers via phone or email, office machine operation, filing, and other assigned office duties. Prior office experience and MS Office experience, a plus.

Requirements

  • MS Office experience

Nice To Haves

  • Prior office experience

Responsibilities

  • Enter daily customer orders and print production tickets and reports.
  • Check daily customer delivery tickets for accuracy and make corrections, as needed.
  • Provide assistance with new hire on-boarding.
  • Answers telephones, directs calls, and assists with delivery personnel inquiries.
  • Uses MS Office to perform duties.
  • Assist with AR collections.
  • Compiles, copies, sorts and files records of office activities and requirements.
  • Operates office machines, such as copiers, scanners, and computers.
  • Types, formats, proofreads and edits correspondence, reports and other documents.
  • Reviews files, records and other documents to obtain information to respond to requests.
  • Processes and prepares documents.
  • Communicates with customers, employees and others to answer questions; disseminates or explains information; and address complaints.
  • Troubleshoots problems from customer emails.
  • Performs other duties as assigned.
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