Administrative Assistant

The Greenbrier Hotel • White Sulphur Springs, WV

42d • Onsite

About The Position

The Administrative Assistant will support the Event Services Management team during the planning and execution of events. This role involves guest interaction, organizational responsibilities, detailing programs, and performing clerical duties. The assistant will work closely with Event Services Managers to complete on-site logistics and enhance customer service. Key tasks include typing correspondence, organizing event details, creating resumes and orders, running reports, answering phones, and other duties as assigned.

Requirements

• Previous administrative experience
• Must be in a guest contact position for at least 2 years with hospitality experience preferred
• High School Diploma or GED
• Proficient in Microsoft Word, Excel and Outlook
• Must be able to learn – OPERA, Concepts, Open Table, SharePoint, Safe Locks
• Keeps current with technology
• Must be able to remain positive and work in a fast-paced team-oriented work environment
• Sitting
• Bending/Stooping
• Arm/Hand Movement

Nice To Haves

• Some college or secretarial certification preferred
• Verbal: phone, in-person, group settings
• Written: email, letters, and reports
• Organizes and presents ideas effectively in both oral and written form
• Meets Event Services Managers needs for important and timely information
• Must be able to treat sensitive information appropriately
• Multi tasked individual that can data entry, listen, communicate verbally with guests at the same time
• Communicates in a positive and professional manner both verbally and in written communications
• See things from the perspective of the guest and looks for solutions where all parties benefits

Responsibilities

• Support the Event Services Management team during the planning and execution of event (guest interaction, organizational responsibilities, detailing programs, clerical responsibilities, etc)
• Work Closely with Event Services Managers to complete on site logistics to enhance customer service
• Type letters, correspondences and e-mail responses
• Organize activities, dining, transportation, and organization of all related services required to fulfill program requirements
• Create Group Resumes and Banquet Event Orders
• Run and distribute daily reports regarding group events
• Answer Event Service department and individual Event Services Managers telephone calls
• Other tasks as required

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED