Remote Administrative Assistant

SERVPRO of Allentown

1d•$20 - $23•Remote

About The Position

As our Administrative Assistant, you are the welcoming voice and the organized force behind the scenes that helps put their minds at ease. We are looking for a positive, detail-oriented professional to support our office team, coordinate our crews, and keep our daily operations running like a well-oiled machine. If you love multitasking, helping others, and being the heartbeat of a fast-paced office, you will thrive in this role!

Requirements

Excellent people skills and a warm, professional phone and email presence.
Highly proficient in Google Workspace and quick to learn new software.
Natural knack for multi-tasking, prioritizing, and keeping details from falling through the cracks.
Ability to stay calm under pressure and find creative solutions in a fast-paced environment.

Nice To Haves

3-5 years of administrative experience.
Experience in the restoration industry & working with TPA's.

Responsibilities

Provide polite, empathetic, and professional assistance to our customers and teammates via phone, email, and text.
Coordinate schedules and dispatch crews to where they are needed most.
Perform detailed and accurate data entry to ensure all job files and customer records are perfectly up to date.
Provide vital daily administrative support and jump in to assist other departments as needed to keep the office running smoothly.
Keep our digital files organized and easily accessible.