Administrative Assistant - Specialty Infusion Pharmacy

Soleo Health•Hoover, AL
•Onsite

About The Position

Soleo Health is seeking a full-time Administrative Assistant to support patients in Hoover, Alabama, and surrounding areas. This position supports the day-to-day functioning of the office and helps ensure its efficient operation through administrative tasks, staff support, and assistance with the daily operations of the pharmacy and nursing teams. The role is 100% in-office. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., for 40 hours per week, with occasional flexibility. The position requires medical administrative assistant experience; experience working for a specialty infusion pharmacy is preferred.

Requirements

  • High school diploma or equivalent.
  • At least one year of administrative experience, preferably in office management.
  • Medical Administrative Assistant experience.
  • Proficiency in Microsoft Office Suite and other computer programs.
  • Excellent writing and communication skills.
  • Excellent customer service skills.
  • Excellent organizational skills.

Nice To Haves

  • Associate degree or certification in office administration.
  • Experience working for a specialty infusion pharmacy.
  • Knowledge of Outlook, Paylocity, Genesys, CPR+, Alayacare, and Insight.

Responsibilities

  • Perform clerical duties that support the productivity and organization of the assigned region.
  • Answer phone calls, route them to the appropriate recipient, and take messages as needed.
  • Maintain electronic and hard-copy filing systems.
  • Handle incoming and outgoing mail.
  • Manage and order office supplies.
  • Perform clerical tasks such as typing, photocopying, and scanning.
  • Plan meetings and take detailed minutes.
  • Write and distribute emails to the team as needed.
  • Greet and assist patients and visitors professionally and courteously.
  • Serve as a point of contact for internal and external clients.
  • Provide general support to visitors.
  • Support the nurse manager, pharmacy manager, and operations director with office-related tasks as requested.
  • Assist executive assistants with assigned tasks, including on-site visits by the executive team.
  • Train new staff to use basic office equipment, including the phone system, copier, and postage machine.

Benefits

  • Competitive wages
  • 401(k) with a match
  • Referral bonus
  • Paid time off
  • Great company culture
  • Annual merit-based increases
  • No weekends or holidays
  • Paid parental leave options
  • Affordable medical, dental, and vision insurance plans
  • Company-paid disability and basic life insurance
  • HSA and FSA options, including dependent care
  • Education assistance program
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