All Phase Electric - Administrative Assistant
About The Position
All Phase Electric is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career you will be proud of. A career with excellent income, a consistent work schedule and opportunities for advancements. Your essential contributions will be appreciated, respected, and rewarded. Here you won’t just “have a job,” you will be helping us to reshape the future of home services by providing reliable, best-in-class service to your neighbors in your community. An administrative assistant in an electrical company plays a crucial support role that helps keep the office organized and operations running smoothly. Their responsibilities may vary based on the size and structure of the company, but typically include a mix of office administration, customer service, and support for field electricians and project managers.
Requirements
- 1-2 years' experience with administrative work required
- Microsoft Office 365 and Google Workspace experience required
- Able to pass a drug screening and background check (random testing may occur)
- Strong problem-solving & project management skills
- High standards for your work; excellence & integrity matter to you
- You are able to be a true team player with a positive attitude at all times
- You are dependable and consistent in all areas
Nice To Haves
- Prior experience with home services preferred (Electrical experience is a plus!)
- Prior experience with dispatching technicians preferred
- ServiceTitan experience preferred
Responsibilities
- Answer phone calls and respond to emails
- Schedule appointments and service calls for electricians, while organizing daily work schedules
- Greet customers or clients at the office
- Follow up with clients regarding estimates, invoices, or service updates
- Coordinate with suppliers, subcontractors, and inspectors
- Track job progress and update project timelines
- Maintain physical and digital filing systems (job files, invoices, permits, etc.) with accurate records
- Manage incoming/outgoing mail and deliveries
- Assist with invoicing and billing clients
- Process timesheets and assist with payroll prep
- Track expenses and help with petty cash or credit card reconciliation
- Help prepare bids or proposals for electrical jobs
- Handle documentation for permits, inspections, or safety compliance
- Update job tracking systems or spreadsheets
Benefits
- Incentive/Commission/Bonus opportunities (Based on role / grade level)
- 401(k) retirement savings plan with matching company contributions, eligible on your first day!
- Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
- Warehouse Merchandise Discount!
- Paid time off & paid holidays (depending on role and month of hire)
- Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others).
- Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
