Administrative Assistant

The Center for Vision Development•Austin, TX

8d•Onsite

About The Position

Responsive recruiter Benefits: Monthly Bonuses Paid Sick Leave Paid Volunteer Day Vision Services Competitive salary Employee discounts Health insurance Paid time off Training & development Administrative Assistant – Vision Therapy & Optometry Office (Full-Time) Austin, TX (Westlake Area) Join a Team That Transforms Lives Through Vision At The Center for Vision Development, we’re not your typical healthcare practice—and this is not your typical administrative role. We are the longest-established vision therapy practice in Austin, founded in 2004, and we are passionate about helping children and adults reach their full potential through vision care. We work with patients of all ages, including individuals with autism, learning-related vision challenges, and brain injuries. We are a close-knit, high-performing team that values positivity, professionalism, teamwork, and genuine connection with people. We work hard, support each other, celebrate milestones and successes together, and strive to provide an exceptional experience for every patient who walks through our doors. If you are organized, detail-oriented, people-focused, and thrive in a fast-paced environment where your work truly matters, we would love to meet you.

Requirements

Experience in a medical office, administrative assistant role, reception, or strong customer service environment is highly valued
Naturally connects well with people and communicates warmly and professionally
Enjoys helping others
Stays calm under pressure
Takes pride in keeping things organized and running smoothly
Highly organized and detail-oriented
A quick learner who takes initiative and ownership of your role
Dependable, hardworking, and team-oriented
Professional in both verbal and written communication
Able to multitask and stay efficient in a fast-paced environment
Solution-oriented and adaptable when priorities shift
Compassionate and patient-centered
Interested in long-term growth with a supportive, high-performing team

Nice To Haves

Knowledge of optometry, vision therapy, or Crystal PM EMR is a plus, but not required. We provide training and are looking for someone eager to learn and grow with us.

Responsibilities

Provide excellent patient support and communication through phone, text, email, and in-person interactions
Schedule appointments and help maintain efficient, full clinician schedules
Process patient paperwork, medical records, billing, and payments accurately
Scan, organize, and manage office documents and records requests
Support the day-to-day operations of the business office and front desk
Work closely with the office manager and team to help keep the office running smoothly
Balance multiple tasks and priorities in a fast-paced environment while maintaining attention to detail
Help create a warm, organized, and positive experience for patients and families