Administrative Assistant

Nutrius, LLC•Hereford, TX
•Onsite

About The Position

The Administrative Assistant position is responsible for assisting customers, handling all incoming and outgoing mail, ensuring that filing is completed regularly, answering phones, weighing trucks in and out, entering orders for customers, purchasing ingredients, invoicing, and assisting the Department as necessary. This role involves assisting customers by answering questions and providing information over the telephone, filing large amounts of documents accurately, performing general clerical duties including computer data entry, typing, and maintaining files and records, scaling trucks in and out, assisting with Department projects, answering customer phone calls and routing calls to the correct recipients, and performing daily cycle counts as needed. Related duties and/or special projects may also be assigned.

Requirements

  • Principles of customer service
  • Basic mathematics
  • Modern office methods, practices, procedures and equipment
  • 10-key proficiency; good data entry skills
  • Computer proficiency includes Word, Excel, Outlook
  • SAP experience
  • Perform procedures in an organized and accurate manner; meet deadlines regularly
  • Build and maintain positive working relationships with co-workers and customers
  • Operate a computer for a variety of applications
  • Communicate effectively with all levels of staff and outside customers
  • Work independently with minimal supervision
  • Problem solve and research issues
  • Take and follow directions to stay on task in a fast-paced environment while maintaining tact and composure
  • One (one) year of customer service experience/exposure
  • Two (2) year degree or equivalent experience

Responsibilities

  • Assist customers by answering questions and providing information over the telephone
  • File large amounts of documents accurately
  • Perform general clerical duties including computer data entry, typing, and maintaining files and records
  • Scale trucks in and out
  • Assist with Department projects
  • Answer customer phone calls and route calls to the correct recipients
  • Perform daily cycle counts as needed
  • Perform related duties and/or special projects as assigned
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