Administrative Assistant

Atlantic Pacific Companies•Miami, FL

14d•Onsite

About The Position

Atlantic Pacific Companies is seeking an experienced and highly motivated Admin Assistant for their Market Rate Apartment Community, The Atlantic Square, of 657 units in Miami, Florida. This on-site Administrative Assistant is responsible for providing administrative and operational support to the on-site leasing team during lease-up. This role plays a critical part in managing lease file setup, prospect follow-up, and document processing to ensure an efficient and compliant leasing process. If you're a people-person with a passion for service and a love for real estate, we want to hear from you!

Requirements

1-2 years of administrative experience, preferably in a lease-up or luxury multifamily setting
Bilingual (Spanish-English) candidates are strongly preferred
Customer-service mindset with excellent communication and follow-up skills
Comfortable using leasing software such as Yardi, OnSite, or Bluemoon
High energy, positive attitude, and professional demeanor
Ability to work weekends and a flexible schedule as needed

Nice To Haves

Excellent verbal and written communication skills.
Outstanding customer service.
Strong organizational skills with exceptional focus on detail.
Proactive individual who works independently.

Responsibilities

Answer phones and provide general property information
Support the leasing office with day-to-day administrative tasks
Maintain office organization, including file cabinets and document systems
Assist with preparation of reports and tracking of leasing activity
Order supplies and support general office operations as needed
Set up and prepare new lease files for Property Manager review and approval
Ensure all lease documentation is complete, accurate, and compliant with company policies
Follow up with prospects to collect required documents and verify application information
Assist with application processing and status tracking in CRM/property management systems
Maintain organized and audit-ready resident and prospect files
Conduct timely follow-up with prospects via phone, email, and CRM systems
Ensure all prospect interactions are documented accurately in the system
Assist with managing and claiming leads in CRM platforms
Respond to general leasing inquiries and route leads to leasing team as needed
Work closely with the Property Manager and leasing team to support lease-up goals
Assist with move-in file preparation and coordination
Maintain a clean, organized, and professional leasing office environment
Perform additional duties as assigned by the Property Manager