Transportation Voucher Program

Harris County•Houston, TX

8h•Hybrid

About The Position

Under the direction of the Social Worker Coordinator, this position will assist with the day-to-day operation of the Access2Rides transportation voucher program, as well as with health services programming and outreach. Responsibilities include, but are not limited to, case management, grant compliance, monthly reporting, maintaining a partnership with RIDES, and community outreach and engagement.

Requirements

High school diploma or G.E.D. equivalent from an accredited educational institution.
Experience working with low income, minority or vulnerable populations.
Experience with record keeping and compliance.
Experience in customer service.
Experience with community programs, social services and or referrals.
Strong written and verbal communications skills.
Proficient working knowledge of computers and related software comprised of CIVICREC, Microsoft Excel, Word, Outlook, and office equipment.
High level of professionalism, with excellent communication skills.
Ability to take initiative and possess skills for problem solving and conflict resolution.
Efficient and detail-oriented with a strong customer/constituent focus.

Responsibilities

Assist with the Transportation Voucher Program, maintaining appropriate files and required reporting for grant compliance.
Assist with completing assigned tasks within Health Services division to successfully maintain programs and activities that improve Health outcomes of Precinct 2.
Assist with Case Management, resource, and referrals for constituents and maintain appropriate files and records for tracking, statistics and grant compliance.
Maintain current knowledge of health programs throughout Harris County and City of Houston including current rules and regulations.