Administrative Assistant

UG2Boston, MA

About The Position

UG2 is seeking a highly professional, enthusiastic, and detail-oriented Administrative Assistant to be responsible for various administrative and clerical duties that support the day-to-day operation. The ideal candidate will possess strong organizational skills and demonstrate a proven ability to take high-level direction and independently carry out tasks with efficiency and accuracy. This position will report to the Account Manager and Area Operations Manager.

Requirements

  • At least one (1) year of Customer service experience
  • Strong computer and communication skills
  • Excellent organizational skills
  • Ability to handle multiple tasks simultaneously.
  • Excellent attendance and punctuality
  • Attention to detail with high accuracy.
  • Strong multi-tasking skills and ability to produce results under pressure.
  • Proficiency in Microsoft (Excel, Word, PowerPoint)

Responsibilities

  • Work order management assistance.
  • Assists with coordination and monitoring of all work orders and requests.
  • Log all work orders in the monthly tracker.
  • Dispatch QR’s “Quick Responses”.
  • Prepare reports, memos, and other documents as needed.
  • Onboard new vendors and one-time customers.
  • Oversee billing processes by preparing, submitting, and tracking invoices, billable hours/services, ensuring accuracy and timely payment in coordination with finance or accounting departments.
  • Communicate with staff & clients as needed directed by Account Manager.
  • Assist with HR Employee New Hires.
  • Other duties as assigned.
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