Administrative Assistant
About The Position
The Caiyalynn Burrell Child Crisis Center, located in Asheville, provides short-term (5-7 day) treatment and stabilization services in a safe, child-friendly setting for youth in crisis across Western North Carolina. Our administrative assistants are a vital part of our treatment team providing critical support to children ages 6 through 17. Providing administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards.
Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Highly motivate and resilient professional
- Demonstrated leadership and supervisory experience
- Some knowledge of or willing to learn clinical practice models
- Demonstrated ability to understand economic, business and operational factors
- Strong critical-thinking/problem-solving skills
- Proven conflict management/resolution skills
- High professional ethics and standards
- Strong team player and team building skills; ability to collaborate with all levels and areas
- Strong presentation skills
- Ability to effectively and positively influence and persuade
- Must possess at least a High School Diploma.
Nice To Haves
- Office experience in the healthcare field preferred.
Responsibilities
- Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA Compliance
- Schedules appointments, prepares records for the daily appointments
- Keys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposes
- May file, release and copy protected healthcare information
- Answers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.
- May be asked to periodically oversee staff or lead by the Practice Manager.
Benefits
- Medical, Dental and Vision Insurance
- Health Spending Account
- Company-Paid Life Insurance
- Short Term Disability
- 401(k)
- Paid Holidays
- Paid Vacation and Sick Leave
- Employee Assistant Program
- Referral Bonus Opportunities
- Extensive Internal Training Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
