Administrative Assistant - Hybrid

TEKsystems•Martinsburg, WV

1d•$24 - $24•Hybrid

About The Position

Support Loan Officers and members throughout the mortgage application process by gathering documentation, reviewing information, and helping ensure loans move smoothly from application to approval. This is a hybrid position in Martinsburg, WV. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Requirements

Strong attention to detail and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
Effective communication and customer service skills.
Comfort working with technology and navigating multiple systems.

Nice To Haves

Experience in mortgage, banking, financial services, or administrative support is a plus BUT not required.

Responsibilities

Partner with Loan Officers and members throughout the mortgage process.
Collect and review required loan documentation.
Follow up with members to obtain missing information and paperwork.
Assist with loan applications from pre-application through processing.
Calculate income and review asset statements to support loan eligibility.
Update and maintain loan information in internal systems.
Manage a pipeline of approximately 45-60 loan applications, with higher volumes during peak periods.
Communicate with members by phone and through virtual channels to provide updates and answer questions.