Administrative Assistant

Pye-Barker Fire & SafetyNorth Wales, PA
Onsite

About The Position

This position performs a variety of clerical, recordkeeping, and customer service tasks to assist with the smooth operation of the organization. Provides administrative and clerical support to an assigned location, department, and/or unit. Develops, maintains, and ensures compliance. Assists with budgetary matters, track department funds, and purchasing. Compiles reports and monitors assigned projects and/or program components.

Requirements

  • High school diploma or equivalent required
  • 3+ years of administrative, customer service, or office support experience required

Nice To Haves

  • Bachelor or Associate degree preferred, or equivalent work experience.

Responsibilities

  • Answer phone calls and emails in a timely and professional manner using a multi-line telephone system.
  • Connects callers to proper teammates and manages messages.
  • Manages data in spreadsheets and reports.
  • Create and maintain office-related records and reports.
  • Maintain the integrity and confidentiality of confidential departmental files.
  • Copy, collate, and prepare reports for mailings, meetings, and other correspondence.
  • Generate field service, inspection, and deficiencies reports and send to customers upon request.
  • Utilizing reports, follow up with client needed repairs to bring fire protection systems to compliance.
  • Support deficiency writing team with notes from phone conversations to aid in execution of proposals.
  • Support scheduling team with the dispatching of customer fire system repairs.
  • Assist other departments as needed.
  • Assist with customer relations.
  • Assist with providing W-9 forms and other necessary documentation upon customer request.
  • Perform other duties assigned by management.
  • Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
  • Performs other duties as assigned.

Benefits

  • Excellent pay
  • Medical, dental, vision
  • Company paid life insurance
  • Company paid short-term disability
  • 401K with employer match
  • Paid vacation and company holidays
  • Training and Career Development
  • Company vehicle (if job applicable)
  • Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees
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