Administrative Assistant - Full time, daytime

Charlotte RadiologyCharlotte, NC
Onsite

About The Position

Administrative Assistant provides comprehensive administrative and operational support to assigned departments. The position performs a variety of administrative, coordination, and customer service functions that contribute to the efficient operation of the organization. The Administrative Assistant serves as a resource to internal and external stakeholders while maintaining confidentiality and delivering excellent customer service.

Requirements

  • 1+ years of clinical systems (healthcare) or administrative/operational experience required
  • Excellent computer skills
  • Ability to multi-task
  • Attention to detail
  • Knowledge and adherence to HIPAA and safety guidelines
  • Skill in organizing and prioritizing work and following assignments through to completion
  • Skill in written and verbal communication
  • Ability to always maintain confidentiality and discretion
  • Ability to work independently and in a team environment
  • Ability to effectively handle details with accuracy
  • Ability to effectively use strong analytical and problem-solving skills
  • Ability to remain calm in difficult situations

Nice To Haves

  • EPIC EMR experience preferred

Responsibilities

  • Primary liaison between Joint Venture (JV) partners and Charlotte Radiology for system access
  • Responsible for all new hire and termination account set up in external JV partners system/portals
  • Maintain logs on access and ensure these are kept up to date
  • Handles trouble shooting of all clinical application access issues
  • Manages all new hire badge orders, tracking and delivery
  • Responsible for delivery of internal/external system log-in credentials to training team in coordination with orientation preparations
  • Coordinates all communication regarding JV IT access process changes that affect Charlotte Radiology employees to Leadership, HR, other applicable departments
  • Support other special projects and ad-hoc reporting
  • Responsible for reviewing and maintaining expense reimbursement reports and ensure expense coding is correct; inclusive of CME allotment tracking (days & money)
  • Communicate between providers if corrections are needed
  • Order dosimetry badges for new hires, including fetal badges for teammates who have declared pregnancy
  • Coordinate quarterly distribution of radiation badges to all staff
  • Coordinates operational duties related to New Hire training materials and conference room reservations
  • Coordinates clinical application access during new hire orientation
  • Performs other duties as assigned
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