Administrative Assistant (A/R Support)
About The Position
Founded in 1989, Arapahoe Fire Protection is a leading fire protection company with offices in Aurora, Colorado Springs, and Wheat Ridge Colorado. We are seeking candidates who are looking for a company that they can growth with. We are a family-owned company who values its employees and is looking for future leaders in our business. Position Summary As an Administrative Assistant, you will play a critical role in the financial health of our organization by ensuring accurate and timely billing, assisting with collections, and maintaining strong relationships with internal and external stakeholders. You will bring a customer-first mindset, excellent attention to detail, and a proactive approach to resolving billing discrepancies and outstanding balances.
Requirements
- 2 years of administrative experience (accounts receivable or collections a plus).
- Strong customer service skills.
- High attention to detail and strong organizational abilities.
- Strong Excel skills (pivot tables, VLOOKUPs, data analysis).
- Excellent communication and interpersonal skills.
- Ability to work M-F 8am-5pm.
Nice To Haves
- Sage Intacct experience a plus.
Responsibilities
- Work closely with collection manager to assist in collections via telephone/email.
- Gain an understanding and utilization of Sage Intacct for booking contracts, preparing pay applications, and locating invoices to provide customers for collection purposes.
- Review incoming service calls and customer accounts to confirm their account status is in good standing.
- Receive and coordinate incoming calls via phone/email as needed.
- Identify and manage COD clients.
- Take payments as needed.
- Provide Invoices to customers who are not in good standing and obtain payment information.
- Manage accounts receivables inquiries via telephone/email.
- Assist with projects and other tasks as required.
- Receive and coordinate incoming calls via phone/email as needed.
- Prepare work orders for invoicing /audit open work orders as needed.
Benefits
- Health, dental, vision, 401(k) with match, PTO, holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
