Administrative Assistant Supervisor

Baird • Chicago, IL

3d • Hybrid

About The Position

Baird Global Investment Banking (GIB) is seeking an experienced leader to focus on the day-to-day operations for their expanding professional support team. This role involves overseeing a team of Executive Assistants (EA) across various GIB groups and locations in the US. The ideal candidate will possess strong people-leadership, interpersonal communication skills, and a proven track record of managing and developing support staff. Baird is looking for collaborative, decisive, and results-oriented individuals who can manage multiple priorities. The position is crucial in ensuring administrative tasks are handled efficiently, allowing bankers to focus on core business functions. This role offers flexibility, with the option to work in the Chicago office on Tuesdays, Wednesdays, and Thursdays, and remotely on Mondays and Fridays.

Requirements

• 2+ years of experience with a financial services background required.
• 5+ years of experience as a proven people leader and team management required.
• Strategic and analytic thinker with a drive towards execution and delivering results.
• Excellent organizational and multitasking skills.
• Exceptional communication and interpersonal skills.

Nice To Haves

• 5+ years of experience as an executive assistant or similar role with significant transferable skills preferred.
• Advanced proficiency with MS Office Suite, Workday, Salesforce, Concur, and SharePoint preferred.
• Proficient using virtual communication tools Teams, Zoom, Webex.
• Experience with AI tools (Chat GPT, Copilot) a plus.

Responsibilities

• Collaborate with the Professional Support Talent Director to plan and execute support staff growth initiatives, ensuring alignment with broader departmental goals.
• Support the Executive Assistants (EA) in aiding banking professionals with their daily administrative needs.
• Ensure quality standards are met and GIB procedures are followed.
• Maintain team engagement and bolster business development knowledge through staff meetings and group training sessions.
• Provide routine 1:1 coaching sessions to help EAs sustain/improve basic competencies, create high performance and productivity, and achieve professional goals.
• Address and resolve interpersonal issues, providing guidance and support to the team.
• Collaborate with the Professional Support Talent Director to prepare for semi-annual/annual performance reviews.
• Participate in recruitment efforts, including resume review, screening, and interview panels.
• Develop and maintain relationships with direct reports and key internal business partners to ensure the support team is exercising best practices.
• Continuously evaluate and reinforce processes and procedures to ensure efficiency.
• Stay up-to-date on industry trends and professional procedures and incorporate them into the team's operations.

Benefits

• $80-110k base salary range.
• Bonus potential up to 20% of base pay.
• Compensation and bonus are commensurate with experience, performance and/or firm profitability.
• Total Rewards at Baird (summary of benefits and compensation).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed