Administrative Assistant-Summer

Talent Acquisition - Achev•Richmond Hill, ON

23h•CA$18 - CA$18•Hybrid

About The Position

The Administrative Assistant-Summer Student position will provide in-person and virtual/online administrative support to the language assessment and outreach staff at York Simcoe Durham Language Assessment Centre's main site, located in Richmond Hill, Ontario.

Requirements

Be Canadian Citizen, Permanent Resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act
Must be legally entitled to work in Canada in accordance with relevant provincial/territorial legislation and regulations
Professional communication skills, both verbal and written, to interact with a wide range of individuals in a wide range of situations which often require tact, diplomacy and discretion.
Experience in customer service
Strong interpersonal skills, cultural sensitivity, problem solving and self-managing organizational skills.
Computer literate with proficiency in MS Outlook, MS Office and databases, and statistical record keeping.
Strong team player, with the ability to prioritize and problem solve
Sensitivity to the diverse needs of adult learners and the multicultural community
Provision of satisfactory Criminal Record Check required.

Responsibilities

Attentively greets clients and visitors to the center and ensures they are attended to in a timely manner.
Answers phones promptly and minimizes messages going to voice mail.
Ensures that client phone messages are returned swiftly.
Confirms client appointments and reschedules and rebooks appointments for cancelled or missed dates.
Makes reminder calls /emails to the clients a day prior to the scheduled appointments.
Assist with outreach and promotion activities.
Assist with preparing reports and documents.
Performs a variety of clerical duties including filing, data entry, photocopying, confidential record keeping, and document distribution in accordance with company policies and procedures.
Provides timely information and refers visitors or calls to other appropriate staff.
Undertakes other duties assigned by supervisor.