Administrative Assistant-Summer Hire
About The Position
At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth. Join us in helping diverse Canadians and newcomers achieve their full potential! Achev’s latest Impact Report: www.Achev.ca SUMMARY: The Newcomer Information Centres are walk-in information and referral centres funded by Immigration, Refugees and Citizenship Canada and operated by Achēv. NICs provide settlement information and referral for the smooth transition of newcomers to life in Canada. The Administrative Assistant will provide outstanding customer service to clients and administrative support to the Coordinator and Information Counsellors at Achēv’s Newcomer Information Centre.
Requirements
- Strong customer service skills with a client-centered approach
- High attention to detail and accuracy in data entry
- Proficient in Microsoft Office applications (Word, Excel, Access)
- Excellent communication, interpersonal, and time management skills
- Strong organizational and planning abilities
- Ability to multitask, take initiative, and meet deadlines in a fast-paced environment
- Adaptable, flexible, and capable of working both independently and as part of a team
Nice To Haves
- Knowledge of an additional language is an asset
- Access to a vehicle is considered an asset
Responsibilities
- Welcome and assist clients at the Front Desk in a professional and friendly manner
- Deliver excellent customer service to all clients and visitors
- Answer incoming calls and direct clients to appropriate staff and programs
- Accurately register eligible clients in OneClient; support clients with self-registration
- Maintain and enter confidential client information with a high level of accuracy and discretion
- Support the preparation and distribution of promotional and outreach materials
- Provide basic orientation to clients regarding Achēv services, with a focus on newcomer supports
- Participate in outreach activities and community events to promote available programs and services
- Assist team members and perform other administrative duties as required
Benefits
- Hourly rate: $17.60
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
