Administrative Assistant, Student Transitions and Family Engagement

Miami University Alumni Association

6d•$20•Onsite

About The Position

Performs a variety of complex administrative tasks involving some discretion and requiring moderate amounts of independent judgment related to the oversight of the daily operations of a University administrative unit. The administrative assistant in Student Transitions and Family Engagement will support the orientation registration system and related processes, support administrative and logistics questions connected to the Miami Family Fund, and serve as a front-facing team member who regularly provides customer service and support to students, families, and the broader university community.

Requirements

Requires nine months of coursework or training beyond high school in Business Administration and three years of related experience, or an equivalent combination of education and expertise
Knowledge of unit's operations, policies, and procedures
Supervisory skills
Knowledge of computer and office applications
Research skills

Responsibilities

Monitors and reviews operations of unit; ensures smooth work flow; ensures work product meets professional standards.
Serves as informational resource to staff; investigates and resolves problems or difficulties related to area of expertise.
Assists University staff, faculty, and students; answers inquiries and provides information.
Oversees staff; assists in the enforcement of policies and procedures; establishes schedules and reviews performance.
Gathers and analyzes statistical information regarding department's programs and activities; produces reports.
May assist in the performance of various financial and budgetary tasks including preparing and monitoring budgets, preparing fiscal reports, or processing payments; may maintain inventory of supplies.
Support the orientation registration system and related processes.
Support administrative and logistics questions connected to the Miami Family Fund.
Serve as a front-facing team member who regularly provides customer service and support to students, families, and the broader university community.