Administrative Assistant, Student Services

City of Kansas City•Joplin, MO

1d•Onsite

About The Position

Serves as the primary point of contact for Student Services, providing welcoming, student-centered support while managing daily operations, administrative tasks, and communications. Coordinates events, purchasing, and student organization support, while helping ensure efficient department operations and a positive campus experience.

Requirements

High school diploma. One year of formal education or equivalent experience may substitute for education.
Minimum two years of experience as a receptionist, secretary, or office assistant.
One year of customer service experience.
Must have excellent communication and interpersonal skills.
Strong computer skills, working with word processing and spreadsheets is essential.
Must be diplomatic at all times and exercise good judgment.
Must have excellent organizational skills, be detail-oriented, an independent thinker, able to set priorities, and handle frequent interruptions, while accurately accomplishing tasks and meeting deadlines.
Requires the ability to work in a busy environment and balance multiple tasks while performing assignments accurately.
Excellent telephone etiquette is a must.
Must be a team player and willing to help other departments.

Responsibilities

Serves as the first point of contact for the Student Services wing
Maintains and displays a positive and helpful disposition and demeanor, creating a hospitable environment
Promotes Student Affairs as a caring and “customer” friendly environment.
Provides administrative support for the department by answering the phones and providing information as needed
Provides accurate and timely day-to-day support in the handling of a variety of departmental projects and administrative tasks
Serves as back-up administrative support for the Assistant Vice Provost for Student Services
Supports the Assistant Vice Provost for Student Services with meal orders and various tasks for the Student Government Association
Manages the online Study Room Reservation System
Serves as the Purchaser for the department
Submits expense reimbursement requests for clubs/orgs
Helps coordinate and provide support for student activities and events
Supports the department with the creation of monthly reports and maintenance of data
Helps to organize and prepare for departmental meetings and events, as directed, by securing space, equipment, and handling orders
Manages department inventory, supplies, and work orders
Assists with the planning and execution of various KCU events (i.e., orientation, graduation, symposiums, meetings)
Serves as liaison with university constituents for room scheduling
Represents the University favorably and in accordance with established Core Values and expectations
Performs other duties as assigned or directed to meet the goals and objectives of the organization