Administrative Assistant - Section 8

Ventura Housing•Ventura, CA

4d•Onsite

About The Position

Ventura Housing is seeking a bilingual Administrative Assistant to join their Section 8/Housing Choice Voucher team. This role is crucial for creating a welcoming and professional environment while providing essential administrative support to the Housing Choice Voucher Department. The position involves direct interaction with clients and community members, often being the first point of contact. Responsibilities include greeting and assisting clients, managing phone calls, explaining program information and documents, processing applications and correspondence, preparing mailings and recertification packets, maintaining records, tracking deadlines, and supporting Housing Specialists. The ideal candidate is organized, dependable, compassionate, and comfortable in a busy, customer-service-oriented setting, with opportunities to utilize problem-solving skills, good judgment, attention to detail, and multitasking abilities. Fluency in both English and Spanish (communication, reading, and writing) is required due to the significant Spanish-speaking client base.

Requirements

High school diploma or equivalent
At least two years of experience in a clerical, cashiering, Administrative Assistant, or similar general office position involving significant public contact
Strong customer-service skills
Strong organizational skills
Strong communication skills
Strong problem-solving skills
Ability to remain professional and compassionate when assisting clients, including during challenging interactions
Ability to communicate, read, and write effectively in both English and Spanish