Administrative Assistant - Residential

Psynergy Programs IncSacramento, CA
Onsite

About The Position

Psynergy Programs is a leading provider of residential treatment for chronic mental illness in California, partnering with counties and behavioral health departments to offer rehabilitation and specialty mental health services. They operate in an enriched residential environment focused on support, skill-building, and treatment, complemented by adjoining outpatient clinics. Psynergy is seeking exceptional team members to maintain high standards of care in both residential and clinical treatment.

Requirements

  • Full Vaccination against COVID-19 – CA required
  • A commitment to providing the highest levels of service - required
  • A great attitude – required
  • Two years of experience working in a professional environment
  • Excellent Organizational Skills
  • To anticipate and Respond to Problems
  • Computer Literacy or the ability to learn Computer Skills quickly
  • Ability to respond to all levels of management
  • Exceptional Attendance

Nice To Haves

  • Experience working in behavioral health or in clinic settings
  • Other qualifications and certifications earn you more $$
  • Special certifications, skills, trainings, degrees (ex: CNA, NVCI, First Aid, CPR, Narcan, SUDS, CADC, ARF/RCFE, CBT, DBT, CBT for Psychosis, Motivational Interviewing, etc.)

Responsibilities

  • Greeting and screening incoming clients and visitors
  • Notifying staff of appointment arrivals
  • Answering clinical office phone, taking messages and transferring calls to appropriate extensions
  • Utilizing a “whatever it takes” attitude and focus
  • Responds to all email, voicemail, and fax inquiries from staff, county officials and others involved in client care in a timely manner
  • Creates, copies and delivers medical records/forms/reports as requested
  • Ensures proper signatures from clients, conservators and Psynergy Staff are obtained and paperwork is complete
  • Coordinates and monitors clinical staff schedules
  • Schedules after-care client appointments and conservatorship hearings
  • Creates and maintains documents in the Client’s Electronic Medical Record in accordance with HIPPA
  • Ensures security and organization of chart rooms and clinical office files in accordance with HIPPA Medi-Cal certification.
  • Maintains clinic caseload roster and notifies staff of changes when clients are admitted and discharged
  • Maintains clinic office, including keeping the Informing materials display cases full, keeping the office clean and organized, and ensuring the office equipment is operational
  • Responds to all email, voicemail, and fax inquiries from staff, county officials and others involved in client care
  • Creates miscellaneous templates, forms, certificates, memos, letters, reports, and other correspondence for clinical staff as needed
  • Track correspondence, including FedEx and USPS
  • Assist with yearly Medi-Cal certifications
  • Assist in billing for Medi-Cal, Medicare and Private Pay
  • May occasionally transport clients to medical appointments, off-site groups or to and from their place of residence
  • Audits client files for accuracy and completion
  • Performs other duties as assigned

Benefits

  • $22.66 - $28.75 per hour
  • Fast paced and dynamic learning environment that supports clinical treatment for underserved populations
  • High quality meal per shift
  • Gym membership or Peloton reimbursement
  • Employee discount on products from popular retailers through ticketsatwork.com
  • 401k with 5% employer match
  • Life insurance
  • Medical, Dental, Vision insurance
  • Paid Time Off
  • Up to $2,500 per year for education assistance
  • Annual Bonus and Profit Sharing
  • $2,500 referral bonus
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