Administrative Assistant, Residential Real Estate
About The Position
Join a Fast-Paced, Growing Residential Real Estate Law Firm! Hankin & Pack PLLC is a dynamic, entrepreneurial firm recognized by clients as one of the region's leading real estate law practices. We're a collaborative, forward-thinking team fueled by a shared passion for excellence-and we're growing. We are currently seeking a full-time Administrative Assistant to join our Charlotte, NC office. You will provide top tier customer service in-person, by phone, and through multiple channels of online communication. The ideal candidate will have 1-2 years of prior customer service experience, be committed to providing excellent client experience, possess strong interpersonal skills and be able to switch quickly between multiple tasks.
Requirements
- Previous experience in an office administrative role is preferred but not required
- Knowledge of the real estate or mortgage industry is helpful
- Exceptional communication and customer service skills
- Strong attention to detail
- Dependable
- Technologically savvy
- Skilled muti-tasker
- Highly organized
- 1-2 years of prior customer service experience
- Committed to providing excellent client experience
- Possess strong interpersonal skills
- Able to switch quickly between multiple tasks
Responsibilities
- Answer incoming phone calls promptly and professionally
- Direct calls and inquiries to the appropriate staff
- Provide top tier customer service in-person, by phone, and through email.
- Receive mail/packages and distribute according to process
- Scan, file, and organize both physical and digital documents
- Maintain accurate and organized office records
- Send out checks and loan packages in a timely and accurate manner
- Assist with basic transaction tasks as needed
- Provide coverage for the front desk as needed
Benefits
- Competitive base salary based on experience
- Eligible for annual bonuses based on performance
- Full Medical, dental, and vision insurance coverage for employee
- Disability and life insurance
- 401(k) with company match
- Paid Time Off (PTO)
- Excellent training and mentorship program
- Collaborative and family-oriented culture
- Real growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
